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» Home Frequently Asked QuestionsHere is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket. All QuestionsDo you offer one-on-one instruction for editing my website template? (345 views, created 2007-10-22 06:39:49) I notice some guides come with a website template, can I just buy the guide and not the website template? (328 views, created 2007-10-22 06:40:40) Where can I get a zip utility? (315 views, created 2007-10-22 06:42:20) How do I download and unzip my files? (311 views, created 2007-10-22 06:40:20) How will my guide arrive? (278 views, created 2007-10-22 06:41:16) How do I view my e-book? (116 views, created 2007-10-22 06:42:33) Do I need software to edit my website templates? (107 views, created 2007-10-22 06:41:35) What is an e-book? (100 views, created 2007-10-22 06:41:52) I need a PDF reader... Where can I get one? (83 views, created 2007-10-22 06:42:08) I purchased a guide and was not directed immediately to the download page. I also did not receive an email with the download link information, PLEASE HELP ME! (83 views, created 2008-02-01 19:23:27) I paid for my guide and was directed to my download page BUT I accidentally closed the window! Now what? (78 views, created 2007-10-22 06:41:00) Will your guides arrive to my home address? (66 views, created 2008-02-01 19:31:32) Can I call customer service to phone in my order? Or, can someone call me? (21 views, created 2008-07-09 22:16:55)
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